Terms of Services Renaissance Skin Science

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About Us

Renaissance Skin Science is an Aesthetic Skin Care Clinic supported by a well-respected team of plastic surgeons that promise to deliver advanced, safe and proven techniques in cosmetic dermatology. We offer convenient online ordering of our recommended anti-ageing products.

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We Reserve the Right To:

Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. The  Site may collect certain

information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product Availability

PRICING, AVAILABILITY AND Shipping

Our lead times are dependent on stock availability. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to South Africa. Should the product not be in stock  please allow X working days for delivery, plus freight transit time.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Renaissance Skin Science Clinic will contact you via email and provide a revised shipping schedule.

Price and availability are subject to change without notice. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. 

We reserve the right to make changes to the products and prices listed on the Site, and to other content of this website, at any time without notice.

While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified.

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Shipping

We ship our orders via Fastaway Couriers. We are currently only shipping in the Cape Town and surrounding areas. Local shipping delivery costs are a Flat Rate of R 32. Surrounding areas in Cape Town or shorthaul delivery costs are R49. If your total order is R 2000 or more, we offer free shipping. Shipping costs are clearly shown at the checkout.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment. Re-shipment costs are on the customer’s account for all charges.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

REFUNDS / RETURNS Policy

We are committed to complete Renaissance Skin Science Clinic customer satisfaction.

If for any reason you are not completely satisfied with any of the products purchased from the website, you may return your order, subject to the below:

All products returned must be in an unused and saleable condition.

Only products purchased on www. rskinscience.co.za may be returned for a refund. Products purchased from all other locations must be returned to their original point of purchase. No refunds or exchanges can be given on promotional items. There are no cash refunds and we do not credit or refund charges for shipping or handling.

You will be responsible for the return shipping & handling charges.

How to Return

Returns must be made within 30 days of your receipt date for a refund. All products must be accompanied by the packing list and in unused, saleable condition.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to  receive a Return Authorization Number and reference your www.rskinscience.co.za order number in your request.

Please send product(s) to:

Renaissance Skin Science Clinic Returns

3rd Floor, 183 Bree Street, Cape Town, 8005, South Africa

All returns will be credited back to your account account within X business days of receiving your return.

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR). Renaissance Skin Science Clinic reserves the right to change pricing at any time without prior notice. Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions.

Select the option to pay via EFT or Credit Card.

Once we received your order confirmation we will provide our banking details or credit authorisation form via email to complete payment. 

Credit Card

We accept MasterCard and Visa credit cards.

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online.

Security Policy

Renaissance Skin Science Clinic have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Renaissance Skin Science Clinic Terms & Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

Renaissance Skin Science Clinic, reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to:

Renaissance Skin Science Clinic, and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Renaissance Skin Science Clinic for any civil action or any legal action deemed necessary against me.

Our Contact Details

Tel: + 27 21 422­ 3156

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

3rd Floor, 183 Bree Street, Cape Town, 8005, South Africa


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